F A Q
Returns: We ain't Nordstrom Yet!
In the mean time - please reach out to firstname.lastname@example.org to start the return process. Online orders may be returned for refund (minus shipping) within 30 days of purchase. Returned items must be in unworn, new condition. While we are growing- OLLIVV will not be responsible for return shipping fees. Thank you for your understanding.
Please send returns and to:
160 River Rd Building A
Rio Vista, CA 94571
Orders are shipped via USPS Priority Mail. Once your order has shipped, you will receive an email with your USPS tracking number. Orders usually arrive within 4 to 5 business days. OLLIVV charges a flat rate shipping fee of $9.50.